Shipping and payment conditions
Shipping
We are pleased to be able to offer you our products within the DACH region (Germany, Austria and Switzerland). Our shipping is done from Germany and we attach great importance to a fast and safe delivery of your orders.
Our delivery is based on the principle of “first come, first served”. This means that orders are processed and shipped in the order in which they are received. We guarantee that all orders received by [insert date] will arrive on time before 24.12.
Shipping costs
- Germany: We charge a flat-rate shipping fee of €14.90 for shipping within Germany.
- Austria: For shipping to Austria, we charge a flat-rate shipping fee of €34.90.
- Switzerland: For shipping to Switzerland, we charge a flat-rate shipping fee of €79.90.
Customs and taxes
- Austria: All orders to Austria are shipped tax-free.
- Switzerland: Orders to Switzerland are also shipped tax-free.
Payment methods
We offer the following secure payment methods:
- PayPal: Use your PayPal account for quick and easy payment.
- Stripe: Pay conveniently and securely by credit card via our payment provider Stripe.
Important note on returns
Please note that returns are not possible, as our sales are exclusively B2B (business-to-business) transactions. All sales are binding. We therefore recommend that you check your order carefully before finalizing your purchase.